Legal

Terms of Use / User Agreement

Accountrix AI

Version: 1.0 · Effective date: [to be set on publication] · Last updated: 18 June 2026

Owner: Palak Jaggi & Aayush Agarwal · Review cycle: annual or on material change

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT LIMITATIONS OF LIABILITY, AN INDEMNITY, AND A

BINDING DISPUTE-RESOLUTION CLAUSE. BY CREATING AN ACCOUNT, ACCESSING OR USING THE PLATFORM, OR CLICKING "I

AGREE", YOU ACCEPT THESE TERMS IN FULL. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.

1. Definitions and agreement

1.1 These Terms of Use ("Terms") constitute a legally binding agreement between Accountrix AI("Accountrix AI", "we", "us", "our") and the person or entity that accesses or uses the Platform ("you", "User", "Subscriber"). They are an electronic record under the Information Technology Act, 2000 and do not require a physical signature.

1.2 "Platform" means the Accountrix AI website at www.accountrixai.com, its sub-domains, web applications, APIs, and the Accountrix Tally Connector. "Services" means the accounting, financial-statement, AI-classification and compliance functionality provided through the Platform. "User

Content" means all data you submit, upload, fetch or generate, including trial balances, ledgers and financial statements. "Output" means financial statements, classifications, notes and disclosures produced by the Platform.

1.3 These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, Cookie Policy, Refund & Cancellation Policy and Grievance Redressal Policy, each of which forms part of this agreement.

2. Eligibility

2.1 You must be at least eighteen (18) years of age and competent to contract under the Indian Contract Act, 1872. By using the Platform you represent and warrant that you meet this requirement.

2.2 If you use the Platform on behalf of a firm, company or other entity, you represent and warrant that you are duly authorised to bind that entity, and "you" includes that entity. The Platform is intended for use by chartered accountants, accounting professionals and businesses in the course of their profession or business.

3. The Services — nature, scope and the AI / professional disclaimer

3.1 Accountrix is a software tool, not a chartered accountancy firm. We do not provide accounting, auditing, taxation, legal, financial or professional advice, and no professional-client relationship is created by your use of the Platform. The Platform assists qualified professionals; it does not replace them.

3.2 The Output is computer-generated and AI-assisted, and is provisional. Ledger classifications and draft statements are produced by automated rules and artificial-intelligence models that may be incomplete or incorrect. All Output must be independently reviewed, verified, corrected where necessary, and expressly confirmed by a qualified chartered accountant before it is finalised, relied upon, filed or distributed. You remain solely and fully responsible for the accuracy, completeness, legality and professional adequacy of any Output you adopt, and for compliance with all applicable accounting standards, the ICAI Guidance Notes, and tax, company and other law.

3.3 We may modify, suspend, add to or discontinue any feature of the Platform at any time. We do not warrant that the Services will be uninterrupted, error-free, or that defects will be corrected.

4. Accounts, security and the Tally Connector

4.1 You must provide accurate, current and complete registration information and keep it updated. You are responsible for all activity under your account.

4.2 You must keep your credentials confidential, use a strong password, and enable available multi-factor authentication. You must notify us immediately at founders@accountrixai.com of any unauthorised use or suspected compromise of your account. We are not liable for any loss arising from your failure to safeguard your credentials.

4.3 If you install the Tally Connector, you authorise it to read and transmit accounting data from the TallyPrime instance you connect, and you confirm you are entitled to do so. You are responsible for the security of the machine on which it runs.

5. Fees, billing and taxes

5.1 The Services are offered on a paid basis (for example, per-statement credits and module purchases) and, where applicable, a free trial. Prices are displayed on the Platform and are exclusive of applicable taxes unless stated otherwise.

5.2 Payments are processed by our payment gateway. By purchasing, you authorise us and the gateway to charge the applicable amount. All fees are payable in advance and, except as stated in the Refund & Cancellation Policy or as required by law, are non-refundable. We may change prices prospectively on notice.

5.3 You are responsible for all taxes associated with your purchase other than taxes on our income. You must provide accurate GST and billing information; you are responsible for the consequences of inaccurate information.

6. Acceptable use and prohibited conduct

6.1 You agree to use the Platform only for lawful purposes and in accordance with these Terms and the Acceptable Use Policy. Without limitation, you must not:

(a) upload data you are not authorised to process, or that infringes any third party's rights;

(b) access or attempt to access any account, data or system that is not yours, or breach or circumvent any authentication, tenant-isolation or security measure;

(c) probe, scan, penetration-test, overload, or disrupt the Platform, or introduce malware, or conduct any denial-of-service activity;

(d) reverse-engineer, decompile, scrape, or create derivative works from the Platform except to the extent this restriction is prohibited by law;

(e) resell, sublicense or provide the Services to third parties except as expressly permitted;

(f) use the Platform to violate any law, infringe intellectual property, or transmit unlawful, defamatory, obscene or harmful content;

(g) misuse the AI features, including attempts to extract another user's data or to manipulate Output for an unlawful purpose.

6.2 We may investigate suspected violations and, at our discretion, suspend or terminate access, remove content, and report conduct to the authorities. The technical safeguards we operate (rate-limiting, input sanitisation, isolation) do not reduce your responsibility to comply with this Section.

7. Your duties as a Data Principal (DPDP s.15)

7.1 Where you are a Data Principal under the Digital Personal Data Protection Act, 2023, you agree that you shall:

(a) provide accurate and complete information, and not impersonate any other person when supplying particulars;

(b) not suppress any material information while providing personal data for any document, identity proof or similar purpose;

(d) furnish only genuine and verifiable information where identity verification is required by law.

7.2 Breach of these duties may attract the consequences provided under the DPDP Act (including a penalty of up to ₹10,000) and may, in addition, result in suspension or termination of your account.

8. User Content, instructions and data protection

8.1 As between you and us, you own and retain all rights in your User Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit and display your User Content solely to provide and secure the Services, and to comply with law.

8.2 You represent and warrant that you have all necessary rights, consents and lawful bases to upload your User Content and to instruct us to process it (including any third-party personal data within it), and that your instructions to us are lawful. Where we act as a Data Processor of your client data, you act as the Data Fiduciary and remain responsible for the notice, consent and lawful basis applicable to the underlying individuals. We process such data only on your documented instructions through the Platform, as further set out in our Privacy Policy and (where executed) a Data Processing Agreement.

8.3 You are responsible for maintaining your own copies of business-critical data. While we maintain backups as part of our operations, we do not warrant that backups will be available for your individual restoration.

9. Intellectual property

9.1 The Platform, the Services, all software, models, designs, text, graphics, the "Accountrix" name and

logo, and all related intellectual property are owned by or licensed to Accountrix and are protected by law.

Except for the limited right to use the Services in accordance with these Terms, no rights are granted to

you.

9.2 If you give us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free right to use

them without obligation to you.

10. Third-party services and sub-processors

The Platform relies on third-party sub-processors (listed in our Privacy Policy). Your use of any

third-party service through the Platform is subject to that third party's terms. We are not responsible for

third-party services that we do not control.

11. Confidentiality

Each party shall protect the other's confidential information with reasonable care and use it only for the

purposes of this agreement. We maintain confidentiality of your User Content as described in our Privacy

Policy and information-security programme.

12. Disclaimers and warranties

12.1 THE PLATFORM AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND,

EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,

ACCURACY, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION, to the maximum extent permitted by

applicable law.

12.2 We do not warrant that any Output is accurate, complete or compliant with any accounting standard, law

or professional requirement. Reliance on the Output without independent professional review is at your own

risk.

13. Limitation of liability

13.1 To the maximum extent permitted by law, Accountrix, its promoters, employees and sub-processors shall

not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for

any loss of profits, revenue, data, goodwill, business, or anticipated savings, arising out of or relating

to the Platform, the Services or the Output, even if advised of the possibility of such damages.

13.2 Our aggregate liability for all claims arising out of or relating to this agreement, whether in

contract, tort (including negligence) or otherwise, shall not exceed the total fees actually paid by you to

Accountrix for the Services in the three (3) months immediately preceding the event giving rise to the

claim.

13.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable

Indian law, including liability for fraud or for matters where such limitation is prohibited.

14. Indemnity

You agree to defend, indemnify and hold harmless Accountrix and its promoters, employees and agents from and

against any and all claims, damages, liabilities, losses, costs and expenses (including reasonable legal

fees) arising out of or related to: (a) your use of the Platform; (b) your User Content or your instructions;

failure to obtain any necessary consent or lawful basis for data you upload.

15. Suspension and termination

15.1 You may stop using the Platform and close your account at any time through the Platform.

15.2 We may suspend or terminate your access immediately, with or without notice, if you breach these Terms,

fail to pay, create risk or legal exposure for us, or where required by law.

15.3 On termination, your right to use the Services ceases. We will handle your data in accordance with our

their nature should survive termination (including Sections 8, 9, 11, 12, 13, 14, 16 and 17) shall survive.

16. Governing law, jurisdiction and dispute resolution

16.1 These Terms are governed by and construed in accordance with the laws of India.

16.2 Subject to Section 16.3, the courts at [city/State to be specified by counsel], India shall have

exclusive jurisdiction.

16.3 Any dispute arising out of or in connection with these Terms shall, as far as permissible, first be

attempted to be resolved amicably; failing which it shall be referred to and finally resolved by

arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated at [seat to

be specified], conducted in English. *(This arbitration clause is to be confirmed by counsel having regard

to consumer-protection law, which may give certain users a non-waivable right to approach consumer forums.)*

17. Grievances and the Grievance Officer

In compliance with the Information Technology Act, 2000 and the rules made under it, our Grievance

Officers are Palak Jaggi & Aayush Agarwal (founders@accountrixai.com). We acknowledge grievances promptly and resolve

them within the timelines published in our Grievance Redressal Policy.

18. General

18.1 Entire agreement: these Terms and the documents they incorporate are the entire agreement between

the parties and supersede all prior agreements on the subject.

18.2 Changes: we may amend these Terms; material changes will be notified in-app or by email, and

continued use after the effective date constitutes acceptance. We will periodically (at least annually)

remind you of these Terms.

18.3 Severability: if any provision is held unenforceable, the remaining provisions continue in effect.

18.4 No waiver: our failure to enforce a provision is not a waiver.

18.5 Assignment: you may not assign these Terms without our consent; we may assign them in connection

with a merger, acquisition or sale of assets.

18.6 Force majeure: we are not liable for any failure or delay caused by events beyond our reasonable

control.

18.7 Notices: legal notices to us must be sent to founders@accountrixai.com and, for grievances,

founders@accountrixai.com.

must be reviewed by qualified Indian legal counsel before publication. It is not a legal opinion. Liability,

arbitration and jurisdiction clauses in particular must be confirmed against the Consumer Protection Act,

2019 and applicable procedural law.*

Governed by the laws of India · Questions: founders@accountrixai.com